Camping & Touring Booking Terms & Conditions

The person who books the holiday via our website or travel agent will be accepting the booking conditions on behalf of the holiday party. Please ensure you read and understand the following terms and conditions prior to booking.

The agreement binds you and all members of your party. It is your responsibility to ensure that all members of your party accept the agreement of the contract set out in these terms and conditions and the Rules and Regulations of the park. Failure to disclose all relevant information or comply with these terms may lead to termination of the agreement and loss of the booking.

We reserve the right to decline or terminate the booking of any guest(s) whose behaviour interferes with the general comfort and safety of other guests and staff. In this event no refunds will be made. This may include, but is not limited to, verbal or physical abuse and will be up to the management’s discretion. We cannot be held responsible for other people’s behaviour whilst on holiday with us.

We cannot accept liability for any loss or damage suffered by you or any member of your party. Please note that your personal belongings are your responsibility at all times and we cannot be held responsible for any loss or damage.

For booking amendments and queries please call: +44 (0) 1304 699 061 or email:

Our opening hours are as follows:
Monday to Thursday 12.00am – 6.00pm
Friday to Sunday – 11.00am – 6.00pm

We cannot accept responsibility nor compensate for circumstances such as industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government.

We always endeavour not to change the date or cancel your booking, but reserve the right to do so. We will inform you of the change of date or cancellation.

Your pitch is available on your holiday start date from 1pm. You will need to vacate your accommodation by 11am on the day of your departure.

We do ask that you notify us if you cancel your booking however we not give refunds. Should you have any queries or require further information, please telephone the Park direct on +44 (0) 1304 699 061.